Services

Always a good service.

As always, I am entirely satisfied by the services provided by your company.  These are provided to the highest level.

I have to thank you for all the help you have given me in preparing for this and in giving your evidence, which I think was very convincing and went a long way to this acquittal. 

Prompt, succinct, communicative and pleasant to deal with.

Many years ago, when working for another firm, we regularly consulted yourselves and always received an outstanding service.  It’s good to find that after probably 25+ years, your standards have not slipped.

Speed, efficiency and accuracy.

Alan Henderson was absolutely fantastic.

Excellent service from Alan Henderson and his report assisted me in cross examining the Crown witness.

Report prepared well and is a format we could understand. Written in a way that the lay person can understand.

Exceptional service.

Friendliness and complete empathy in what was a very stressful situation for me.

The expert witness was easily contactable and diligent in his work.

Thank you so much for your impeccable service.

Please thank Richard Brown very much for the rapid turn round of this report.

We compared you with another less costly service, but considered you to be more professional.

Based on many previous instructions to assist with our cases, the reports produced by your Experts are always helpful.

No improvement needed.

Known to us as credible experts, who provide a first class service.

KBC’s efficiency never ceases to amaze me!

Very good, in fact excellent!

As always, your firm goes out of its way to assist.  Together with the high standards of reports, it is why I have used your firm since the 1980’s.

Mr Cook completed the report very quickly and to a high standard, despite the very short timeframe in which he was given.

The website had all the key words that I was looking to see for an expert in the area of interest.

Report was delivered on time as promised.

Quick, efficient, approachable expert (Mr Fagan), with excellent communication skills.

Mark Henderson was always available to discuss the case.

I instructed Mr Armstrong on a recommendation from another counsel and will certainly recommend him to my colleagues in future.

Amazing!

Mr Farley was exceptionally good in the witness box and very robust under cross examination. I would not hesitate to instruct him again.

Ultimately, the mere fact that we had instructed yourselves as experts and the difficulties the police had … in my view went some way towards convincing the CPS that they needed to review the case and ultimately discontinue it.

You guys are simply the best.

Easy to read report.

Please thank Sarah Morley for her sterling work.

Richard Brown is an excellent expert witness.

Thank you for writing the report so quickly. Very helpful.

Your service was exemplary.

Extremely efficient.

It is about professionalism, efficiency, attention to detail, courtesy and kindness.  It is a very, very long time since I have dealt with any group that was as quick to respond and as efficient as you all were.

Quick response, easily contactable.  Never had to instruct expert for this type of report and you provided us with all the information to enable us to request the necessary consent from CPS etc.  Very helpful.

Compassionate and professional attitude.

Always receive a prompt and efficient service.

We have used KBC for our forensic requirements for many years. The service has always been excellent, timely and useful.

Excellent expertise, helpful service and quick turnaround.

Efficient and helpful in a complex case.

Mr Cook’s report was easy to follow for those who are not experts in this field and explained the method and conclusion fully.

Expert always contactable and very helpful (Alan Henderson).

Prompt and reliable service.

Have used Keith Borer in the past for many different types of reports and would do so again.

Great report - it really shows off your skills compared to the prosecution (so-called) experts. Thanks so much.

Communication overall was excellent.

Richard Brown was excellent and his professional manner/quality of evidence won the day for us - compared with the prosecution expert! Quality counts!

Quick telephone answering, excellent understanding of the issues facing us i.e. prior authority, court dates changing at last moment, need for rapid responses.

Very quick response to both our initial email enquiry and all emails. Helpful and approachable staff and experts.

Well established reputation for forensic work.

I was impressed by the time and detail taken in producing the proposal of (cell site analysis) work which made it really easy to understand how the service was going to help us.

Mr Armstrong delivered clear and cogent evident and was an impressive witness.

Mr Tarpey was very helpful and approachable; he made a complex matter very simple for the jury.

Competitive price – within LAA Standards; approachable, polite staff and great expert.

Extremely quick and efficient.

Helpfully swift responses – in respect of both fee estimates and reports.

I would like to thank you both for all your help on this case, and the tasks you had to perform at short notice.  Your assistance was greatly appreciated.

Will definitely use KBC again.

That is a very good statement; please thank Ms Kiernan for me.

Excellent communication, timescales met despite difficulties with police & CPS.

We were kept continually up to date about the progress of the report.

You are considered the ‘go to’ expert service within our firm.

Service had a quick turnaround and any queries were quickly addressed.

Brilliant job and response to late and urgent instructions – very much above and beyond what we would expect.

We have been extremely impressed with your work throughout the entire course of the proceedings.

We have worked with you for a number of years and find your work accurate and reliable.

Very thorough report.

Always reliable; thorough reports.

Mr Prime was able to provide assistance with matters as they arose, which was invaluable.

Keep doing what you do.

Have used many times previously and always been extremely satisfied with the service and reports.

John Tarpey is straightforward, robust, likeable (generally and in the presentation of his evidence) and very knowledgeable about his subject.

Quick response to our request; friendly members of staff.

Used you many times previously and the service is always exceptional.

Attentive. Quick. Professional.

Pleasant and efficient replies and support by all staff.

Thank you very much, again, for the professionalism of your expert witnesses.

Mike Prime’s presentation on paper, in conferences and from the witness box was excellent on what is a very difficult and sad case.  My client’s family particularly wished to express their gratitude.  They found that he made “more sense than the prosecution expert”.

May we thank Mrs Allan for an excellent report.

Dr Helen Davey was, as always, excellent. From her initial report to her attendance at a conference and court. Her expertise is apparent and her ability to explain difficult issues is outstanding.

Julian Dunnill was incredibly helpful and knowledgeable. I will definitely recommend him as an expert.

Alan Henderson was excellent.  Very knowledgeable on this area of law.  Provided an excellent report, with speed.

Please thank Orla Sower for her excellent work on this case.

Mr Tarpey was very knowledgeable about this subject and explained well.

Prompt and efficient handling of initial enquiries and arrangements to inspect Prosecution exhibits.

I prefer your company because you are relatively local and approachable.

Very good.

Efficient and very responsive.

Alan Henderson is always contactable, his work is always impeccable and juries have always liked him.

Have used you before and always found you efficient and easy to deal with.

The attention to detail in Mr Tarpey’s preparation and his knowledge of the case shone through when he was cross-examined.

Your firm remains my first choice for collision expert reports.

We’ve had years of excellent service from you.

John Tarpey's evidence was critical to the success of this case.

We were impressed by the quality of the report and competitive cost.

I found the quality of the report very high, and I am aware that Dr Davey had to work hard to hit the deadline because of other commitments.

Mr Prime attended punctually on each day of this case.  He possesses a very approachable and helpful attitude.

We have used you many times before and have never been anything but entirely satisfied. We will continue to do so.

The prosecutor found Dr Davey's report particularly well considered which undoubtedly informed his decision not to proceed with the case. Can I thank you very much for your help in this matter.

Have used several times previously and always had excellent service from Keith Borer Consultants.

Comprehensive and comprehendible expert’s report; first class response to queries.

Able to act fast and produce good reports for the court.

The service was both timely and accurate - exactly what was required in a developing trial.

Responsive, fast turnaround, quality reports, legal aid rates.

Always very quick, but also thorough and well written. Always very professional.

After the initial phone call, I knew I had contacted the right organisation.  The report just reaffirmed what I already knew.

Quick, accurate and easy to speak to expert instructed (Mr Tarpey).

Great communication and updates.

Thank you very, very much - impeccable service as per usual.

Easy to find on Google and seemed like decent, legitimate company at decent price.

We have been instructing KBC for the last 20 years or so, and they are listed as our first choice on our database. I have never had any cause for complaint and the experts have always acted with integrity and professionalism.

Very approachable.

Outstanding.  Mr Prime was conscious of duty but compelling in his approach to the evidence.

I cannot speak more highly of the quality of the report.  Mr Prime is now my ‘go to’ expert.

Helen Davey’s report is excellent, as are all the reports that she has written for us.  She is always very willing to provide advice and answer questions and is also a very nice person.

We are especially impressed by the Expert's willingness to discuss a case over the telephone before a formal instruction and the fast turnaround for completion of reports.

Speedy, efficient and professional as always!

Reading through your website gave us confidence.

The service we have received is 5* and very much appreciated.

Impressed with all aspects – knowledge, presentation, lines of communication.

Gave a very knowledgeable and detailed account which no doubt assisted in securing the successful appeal.

Richard Brown’s knowledge of the subject matter was excellent, his report clear and detailed, and his explanations … instilled confidence.  I would happily use him again.

Highly professional service; exceeded a very tight deadline.

Alan Henderson is a leading expert in his field and I have used him for a number of serious cases over the years.

Very good testimony on all accounts; measured and reasonable.  There is nothing I would change about Mr Dunnill’s evidence or manner in giving it.

Used KBC for years; always found you efficient and helpful.

Superb outcome in the case ... as a direct result of Mr Prime discussing matters with his counterpart.  Very, very impressive.  Good, too, with the client.

Quality service, helpful staff, prompt reports.  Our company has used Keith Borer Consultants for many years.

Excellent reputation.

Adrian Armstrong is an excellent witness who easily out-shone the police expert.

Cost effective, reliable and professional.

I have previously attended a demonstration of the techniques used by the experts at Keith Borer Consultants.  What they can achieve is genuinely astonishing.  I require my instructing solicitor to immediately contact Keith Borer Consultants and seek out their assistance.

Julian Dunnill’s professionalism is very, very good. His knowledge is without parallel.

Good quality work.

Fiona Taylor provided quick responses to all of my questions and queries. The service was very professional throughout, from my initial enquiry to receiving the Report.

Quick, efficient and professional.

Prompt and efficient communication, met the deadline, carried out the instructions.

Mr Brown and the work he did were excellent in every respect.  We are grateful to him for his prompt and professional assistance.

Always our first choice due to the assistance given.

Your report is fantastic and much appreciated.

We have been using your services for a number of years and have always been very happy with the service provided.

Lee Fagan was a pleasure to work with: very straightforward and thorough.

Mr Prime was very fair and provided assistance beyond the report.

The service Ryan Knight provided was excellent.

Would use the service again with no hesitation.

We did a generic Google trawl and ‘short-listed’ you because of your experience/credentials but (having contacted others) selected you because you were efficient, quick off the mark and personable.

Alan Henderson was excellent from beginning to end.

Quick, knowledgeable and easy to deal with.

Fab service from your Ross Donnelly & Mark Henderson - thank you.

Richard Brown always provides accurate and impartial advice, which makes the advocate’s job so much easier when advising clients or presenting the case in court.

John Tarpey's expert report was full and allowed me to present the material to the court effectively and allowed me, with his assistance, to effectively challenge the prosecution expert's assertions.

Very quick, very clear report.  Excellent service at all times.

Responded efficiently with clear advice.

Clarity of communications.

Very impressive and thoroughly excellent performance in the witness box.

You have always been excellent.

We would be extremely grateful if you could thank Ms Gray again for her incredible report.

Reliable and trustworthy.

Clear communication, very good advice, good quality of forensic report.

Mrs Tweedy was extremely professional, expert and helpful.

I was very grateful to your Mike Prime for assistance he gave me on a case recently when he went out of his way to assist, despite the fact a trial was imminent and it became clear I would not have the chance to formally instruct at that point. I thought that was very impressive.

Mr Bunter was fantastic.

Clear information about cost, speed and efficiency of report.

You provide a good service and work within the constraints of the LAA funding.

Instant reply on whether they can help or not; excellent with keeping us updated; fantastic report.

Local, efficient, competitive and quick.

Very prompt professional service.

What is particularly helpful is the opening of other avenues of enquiry which hadn't been previously considered.

I don't know what you are paying Alan Henderson, but I'd say it isn't enough.

Mr Cook’s evidence was clear and concise and did not waiver under cross-examination.  His efforts in this case are greatly appreciated.

We are very grateful to Mr Prime.  He made himself available at short notice and was contactable over the phone beforehand in order to clarify/confirm certain aspects of the case.