Services

Quick, knowledgeable and easy to deal with.

Good quality work.

Reading through your website gave us confidence.

Thank you so much for your impeccable service.

Very good, in fact excellent!

Alan Henderson was excellent from beginning to end.

Speed, efficiency and accuracy.

Ultimately, the mere fact that we had instructed yourselves as experts and the difficulties the police had … in my view went some way towards convincing the CPS that they needed to review the case and ultimately discontinue it.

Very efficient and helpful to deal with.

Excellent expertise, helpful service and quick turnaround.

Very thorough report.

We did a generic Google trawl and ‘short-listed’ you because of your experience/credentials but (having contacted others) selected you because you were efficient, quick off the mark and personable.

Ease of communication, rapid response to queries.

Competitive price – within LAA Standards; approachable, polite staff and great expert.

Local, efficient, competitive and quick.

Mr Armstrong delivered clear and cogent evident and was an impressive witness.

Have used several times previously and always had excellent service from Keith Borer Consultants.

Superb outcome in the case ... as a direct result of Mr Prime discussing matters with his counterpart.  Very, very impressive.  Good, too, with the client.

Pleasant and efficient replies and support by all staff.

I use KBC regularly and trust the results.

Mr Bunter was fantastic.

Everyone concerned went out of their way to provide an extremely prompt and efficient service.

Cost effective, reliable and professional.

Thank you very, very much - impeccable service as per usual.

We have worked with you for a number of years and find your work accurate and reliable.

Very quick, very clear report.  Excellent service at all times.

Your firm remains my first choice for collision expert reports.

Lee Fagan was a pleasure to work with: very straightforward and thorough.

Prompt, succinct, communicative and pleasant to deal with.

Expert always contactable and very helpful (Alan Henderson).

I was impressed by the time and detail taken in producing the proposal of (cell site analysis) work which made it really easy to understand how the service was going to help us.

Report prepared well and is a format we could understand. Written in a way that the lay person can understand.

Used KBC for years; always found you efficient and helpful.

That is a very good statement; please thank Ms Kiernan for me.

Fast response, friendly, clear explanations of requirements and findings at all stages.

Able to act fast and produce good reports for the court.

I prefer your company because you are relatively local and approachable.

High quality reports.

Very prompt professional service.

Mr Prime was very fair and provided assistance beyond the report.

Alan Henderson is always contactable, his work is always impeccable and juries have always liked him.

Quick, accurate and easy to speak to expert instructed (Mr Tarpey).

Gave a very knowledgeable and detailed account which no doubt assisted in securing the successful appeal.

Based on many previous instructions to assist with our cases, the reports produced by your Experts are always helpful.

I don't know what you are paying Alan Henderson, but I'd say it isn't enough.

Communication overall was excellent.

We are very grateful to Mr Prime.  He made himself available at short notice and was contactable over the phone beforehand in order to clarify/confirm certain aspects of the case.

Always reliable; thorough reports.

Many years ago, when working for another firm, we regularly consulted yourselves and always received an outstanding service.  It’s good to find that after probably 25+ years, your standards have not slipped.

Used you many times previously and the service is always exceptional.

Richard Brown’s knowledge of the subject matter was excellent, his report clear and detailed, and his explanations … instilled confidence.  I would happily use him again.

You have always been excellent.

Mr Armstrong was a pleasure to work with, extremely professional and generous with his time and expertise.

Richard Brown was excellent and his professional manner/quality of evidence won the day for us - compared with the prosecution expert! Quality counts!

Well established reputation for forensic work.

Adrian Armstrong was excellent both in terms of the quality of his report and his general approach.

Impressed with all aspects – knowledge, presentation, lines of communication.

Mrs Tweedy was extremely professional, expert and helpful.

Helen Davey’s report is excellent, as are all the reports that she has written for us.  She is always very willing to provide advice and answer questions and is also a very nice person.

May we thank Mrs Allan for an excellent report.

Ann Kiernan was excellent.

We have used you many times before and have never been anything but entirely satisfied. We will continue to do so.

Compassionate and professional attitude.

We are especially impressed by the Expert's willingness to discuss a case over the telephone before a formal instruction and the fast turnaround for completion of reports.

The attention to detail in Mr Tarpey’s preparation and his knowledge of the case shone through when he was cross-examined.

Mr Tarpey was very knowledgeable about this subject and explained well.

Exceptionally quick turnaround time.

Excellent service from Alan Henderson and his report assisted me in cross examining the Crown witness.

Everyone who works at KBC is extremely friendly and helpful. The reports are always quality.

Instant reply on whether they can help or not; excellent with keeping us updated; fantastic report.

Guy Cooper’s written report, oral evidence and the manner in which he presented it were instrumental in achieving a successful outcome to the matter.

Highly professional service; exceeded a very tight deadline.

Responsive, fast turnaround, quality reports, legal aid rates.

Please thank Richard Brown very much for the rapid turn round of this report.

Report was delivered on time as promised.

You are considered the ‘go to’ expert service within our firm.

Very good testimony on all accounts; measured and reasonable.  There is nothing I would change about Mr Dunnill’s evidence or manner in giving it.

Always very quick, but also thorough and well written. Always very professional.

Responded efficiently with clear advice.

Clarity of communications.

Would use the service again with no hesitation.

Mark Henderson was always available to discuss the case.

Fab service from your Ross Donnelly & Mark Henderson - thank you.

Mr Tarpey was very helpful and approachable; he made a complex matter very simple for the jury.

Outstanding.  Mr Prime was conscious of duty but compelling in his approach to the evidence.

Mr Prime was able to provide assistance with matters as they arose, which was invaluable.

Alan Henderson is a leading expert in his field and I have used him for a number of serious cases over the years.

It is about professionalism, efficiency, attention to detail, courtesy and kindness.  It is a very, very long time since I have dealt with any group that was as quick to respond and as efficient as you all were.

Extremely prompt responses and case very well managed.

We have been extremely impressed with your work throughout the entire course of the proceedings.

What is particularly helpful is the opening of other avenues of enquiry which hadn't been previously considered.

Easy to read report.

Quick, efficient, approachable expert (Mr Fagan), with excellent communication skills.

The service Ryan Knight provided was excellent.

The expert witness was easily contactable and diligent in his work.

Helpfully swift responses – in respect of both fee estimates and reports.

We compared you with another less costly service, but considered you to be more professional.

Will definitely use KBC again.

Amazing!

Excellent reputation.

We were impressed by the quality of the report and competitive cost.

We were kept continually up to date about the progress of the report.

Very approachable.

Mr Donnelly was extremely helpful and the report was prepared very promptly.

Alan Henderson was absolutely fantastic.

Great report - it really shows off your skills compared to the prosecution (so-called) experts. Thanks so much.

Brilliant job and response to late and urgent instructions – very much above and beyond what we would expect.

Julian Dunnill’s professionalism is very, very good. His knowledge is without parallel.

Speedy, efficient and professional as always!

Very good.

Very impressive and thoroughly excellent performance in the witness box.

Always our first choice due to the assistance given.

Attentive. Quick. Professional.

I found your expert extremely pleasant and she gave her evidence confidently and knowledgably.

As always, I am entirely satisfied by the services provided by your company.  These are provided to the highest level.

John Tarpey's evidence was critical to the success of this case.

Always helpful. Detailed reports.

No improvement needed.

Keep doing what you do.

Mr Farley was exceptionally good in the witness box and very robust under cross examination. I would not hesitate to instruct him again.

As always, your firm goes out of its way to assist.  Together with the high standards of reports, it is why I have used your firm since the 1980’s.

The right expert for the job.

Quick and clear report.

John Tarpey is straightforward, robust, likeable (generally and in the presentation of his evidence) and very knowledgeable about his subject.

KBC’s efficiency never ceases to amaze me!

Julian Dunnill was incredibly helpful and knowledgeable. I will definitely recommend him as an expert.

You provide a good service and work within the constraints of the LAA funding.

Always receive a prompt and efficient service.

The service we have received is 5* and very much appreciated.