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Privacy Notice

The protection of personal data is important to us. We process personal data in line with the General Data Protection Regulation (GDPR).  This guidance is designed to inform you of the sort of personal data we collect, why we collect it, how we use it and data subjects’ legal rights in relation to this.

Definitions

In this document you may find the following terms:

·       Computer

By this we mean whatever digital device e.g. personal computer, mobile phone or tablet you use to access the Internet and to visit Keith Borer Consultants’ website.

·       Consent

Your Consent is your agreement to allow us to process your personal data; it must be freely given, informed and specific to the purpose for which it is required. You can withdraw that agreement at any time.

·       Data Controller or controller responsible for the processing

The Data Controller is responsible for determining what personal data is collected, what reasons it is required and how it is processed (which includes how it is stored and to whom and how it is transmitted).  This includes occasions when data is collected or processed on behalf of the Data Controller by a third party.

·       Data Processor

The Data Processor is an individual or organisation which processes (as defined above) personal data on behalf of the Data Controller

·       Data Subject

An individual whose data/information is being processed.

·       Personal data

Personal data means any information relating to an identified or identifiable individual.  An identifiable individual is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. IP Address) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

·       Processing

By processing we mean the collection, recording, organisation, structuring, storage, alteration, retrieval, use, disclosure (by transmission, or otherwise making available), erasure or destruction of personal data.

Name and address of the Data Controller

Keith Borer Consultants is a division of Orchid Cellmark Ltd, who is the Data Controller. Address and contact details are as follows:

The Data Controller

Orchid Cellmark Ltd

16 Blacklands Way

Abingdon

Oxfordshire

OX14 1DY

Phone: 01235 528609

Email: info@cellmark.co.uk

Website: www.cellmark.co.uk

Data Collection

We routinely seek, receive and process personal data in order to provide our services.

We also collect and process personal data about visitors to our website, including:

  1. information about the computer accessing our website and about visits to and use of this website (including the computer’s IP address, geographical location, browser type, referral source, length of visit and number of page views);

  2. information provided to us for the purpose of subscribing to our website services, email notifications and/or newsletters, including email address and name;

  3. any other information that the visitor chooses to send to us.

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Using personal data

Personal data submitted to us will be used for our legitimate business purposes, which include:

  1. investigating, preventing or detecting crime;

  2. providing a service requested by or on behalf of the Data Subject;

  3. managing our website to improve its functionality and the Data Subject’s browsing experience;

  4. providing statements and invoices, and collecting payments;

  5. non-marketing communications with the Data Subject;

  6. marketing communications (e.g. our newsletter) relating to our business which we think may be of interest to you. Where this is by email we will include the option to unsubscribe from future marketing communications.

Legal basis for processing

Article. 6(1) lit. (a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose.

If processing personal data is necessary for the performance of a contract to which the Data Subject is a party, as is the case, for example, for the supply of our consultancy services, the processing is based on Article 6(1) lit. (b) GDPR.  The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of enquiries concerning our products or services.

Where KBC is subject to a legal obligation by which processing of personal data is required, such as for the maintenance of accounting records and the fulfilment of tax obligations, the processing is based on Art. 6(1) lit. (c) GDPR.

If the Data Subject is a litigant or witness in a case in which KBC is, or may be, instructed, KBC has a legal basis for processing the Data Subject’s personal and case-related data pursuant to Article 6(1) lit. (e) GDPR in the public interest.

By choosing to share with us case-related information associated with a service we are providing, the Data Subject and/or the Data Controller of that data accepts that there is a legitimate interest in our processing the data under Article 6(1) lit. (f) GDPR. The contact details supplied to us may also be used for marketing purposes under the same premise.

Disclosures

We may disclose personal data to any of our employees, officers, agents, instructing parties, suppliers or subcontractors insofar as reasonably necessary for us to provide our services and for the purposes as set out in this Privacy Notice.  In addition, we may disclose information:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  4. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Otherwise where personal data, other than those necessarily recorded by website analytical software for the purposes of website management and user experience optimisation, is to be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Areas (EEA), we will inform you in advance, unless that country is the country from where you, your advisors or our instructing parties have communicated with us.  

Security of personal data in transmission

Data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent this way.

All personal data received by KBC is subject to appropriate electronic and/or physical security measures including, electronic and physical access restrictions, defined retention periods and secure destruction policies. 

Data retention / destruction

We will process and store personal data only for the period necessary to achieve the purpose of storage.  Our policy for data retention is intended to protect personal interests and the interests of the public. Information held in relation to a forensic case has the potential to be of value in future proceedings (e.g. Appeal), even if this is not immediately obvious. We therefore hold case data for up to 30 years depending on the type of case, although we will destroy it within 18 months if it has not contributed to any service we have provided.

We will hold your contact details in case we need to get in touch regarding one of your cases or a service/update which we think may interest you. We will also keep a record of your preferences regarding email communications.

Where we identify that it is no longer necessary for us to hold personal data, we shall delete it or anonymise it such that it is no longer personal, in accordance with our company policies and legal requirements.

Data protection and staff recruitment

Keith Borer Consultants collects and processes the personal data of applicants in the process of staff recruitment.  If an applicant submits an application by e-mail, online or by post and is successful the submitted data will be stored in compliance with legal requirements. If they are unsuccessful, the documents will be erased after one year, unless consent is given otherwise by the individual.

Data protection and Google Analytics and Google AdWords

KBC may employ both the Analytics and AdWords services provided by Google. Google Analytics is a web analytics service that collects data about the website from which a person has come, which pages on our website were visited, and how often and for how long a page was viewed. Google AdWords is a service for Internet advertising that allows KBC to place ads in Google search engine results and the Google advertising network which are designed to promote our service and encourage people to visit our website.  

Google uses the data to evaluate the use of our website and to carry out analysis of our Internet advertising. Personal data is stored by Google outside of the EU in the United States of America and Google may pass this data on to other third parties.   Google provides detailed instructions on how to block cookies at https://support.google.com/accounts/answer/61416

Google’s privacy policy can be found at: https://www.google.co.uk/policies/privacy/

Data protection and social media

Keith Borer Consultants has a range of social media accounts including Google Plus, Twitter, LinkedIn and YouTube. We have integrated components of services on our website. If an individual is logged in at the same time on their social media account, it will detect the activity on our website.  This information is collected through “javascript” code on our website and is linked to the individual’s social media account. If one of the social media buttons integrated into our website is clicked, then this information may be stored by the social media company and linked to that individual’s account. If an individual is not logged in to their social media account then information such as IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs) and cookie information may still be stored by the social media company.

The relevant data protection guidelines can be found via these links:

Twitter, https://twitter.com/privacy?lang=en

LinkedIn, https://www.linkedin.com/legal/privacy-policy

Google Plus/YouTube, https://www.google.com/intl/en/policies/privacy/

Your rights

Unless the legal requirements of our processing take precedence, Data Subjects have a right of access to the information we hold about them, to know why and for how long it is being held, to have it amended if inaccurate and erased if no longer required. In order to access the data, a subject access request must be made in writing to the Data Controller.

Amendments

Please check this Privacy Notice occasionally on our website as we may update it from time-to-time.  We may also notify our contacts of changes by email.

Contact

In the event of any questions arising about this Privacy Notice or our processing of personal data, please write to us by email to kbc@keithborer.co.uk or kbc@keithborer.co.uk.cjsm.net or by post to the address listed on our contact page, marked for the attention of the Quality Manager.

What our customers say...

  • Your report is fantastic and much appreciated.

    Private client - April 2019
  • We have been using your services for a number of years and have always been very happy with the service provided.

    Solicitor - April 2019
  • Service was excellent throughout.

    Solicitor, August 2020
  • No question was too silly and everything was explained so clearly and easily; great customer service.

    Private instruction, September 2020
  • Value for money.

    Solicitor, May 2020
  • Simon Bunter is as good an expert as I have ever worked with.

    Barrister, December 2019
  • We have used KBC on many occasions in the past and have always had a reliable service.

    Solicitor, April 2020
  • Quick, efficient and professional.

    Solicitor - February 2019
  • We have always received professional and high standards of services. Reports are produced promptly and communications responded to without delay.

    Solicitor, September 2020
  • I was able to have a meaningful conversation with a specialist when obtaining a quote for the work.

    Solicitor, June 2020
  • Fast service; timely response to communication.

    Solicitor, January 2020
  • Extremely good customer service and continuous contact/support.

    Solicitor, November 2019
  • Quick, professional, friendly, comprehensive.

    Prison Governor, June 2020
  • I have had the pleasure of the assistance of Mike Appleby on a number of occasions now and he is an excellent man to have around. 

    Counsel, March 2020
  • Really happy with all aspects of this case and would definitely recommend this company. Thank you.

    Private instruction, September 2020
  • I have to thank you for all the help you have given me in preparing for this and in giving your evidence, which I think was very convincing and went a long way to this acquittal. 

    Solicitor - March 2019
  • Alan Henderson was a very knowledgeable witness, clearly very familiar with his subject matter and capable of explaining it too. I would not hesitate to use him in the future.

    Barrister, August 2019
  • I found the quality of the report very high, and I am aware that Dr Davey had to work hard to hit the deadline because of other commitments.

    Solicitor – January 2019
  • Communication and speed of delivery of information was, as always, excellent.

    Solicitor, April 2020
  • Consistently reliable. Reports are very easy to read.

    Solicitor – July 2019
  • I used Andrew Dampier for a cell site case and he was exceptional.

    Barrister, November 2020
  • I found Mr Prime to be a very good natured and competent expert witness who presented well in the witness box.

    Barrister – July 2019
  • Easy access to experts; excellent communication and advice, as required.

    Solicitor, September 2020
  • Extremely prompt service.

    Solicitor – July 2019
  • Excellent reports within Legal Aid rates.

    Solicitor, November 2019
  • Eager to assist at very short notice and very helpful on the phone.

    Solicitor – May 2019
  • Quick, expert and accurate.

    Solicitor, July 2020
  • We have used your services for some time and are very satisfied.

    Solicitor, November 2019
  • We have been instructing KBC for the last 20 years or so, and they are listed as our first choice on our database. I have never had any cause for complaint and the experts have always acted with integrity and professionalism.

    Solicitor – January 2019
  • Always a pleasure working with you guys; our first choice for instruction.

    Solicitor, November 2019
  • Many thanks for your very helpful and professional report.

    Solicitor – June 2019
  • Found the service to be extremely helpful, given the timeframe in which the report was required.

    Solicitor, January 2020
  • I have worked with Mr Donnelly in many cases over the years and his expertise, presentation of written work and ability in the witness box is second to none.

    Counsel, November 2020
  • Prompt and Professional and produces excellent reports.

    Solicitor, September 2020
  • Mike Appleby's exceptional quality was noted by all of the Counsel involved in the case. It is always a pleasure to watch someone, who is good at something, doing it and doing it well.

    Barrister, December 2019
  • Good service, prompt, efficient, have used many times in the past.

    Solicitor, April 2020
  • There are times when DNA evidence can be a little dry, but Mike Appleby's presentation and delivery to the jury was pitch perfect.

    Barrister, December 2019
  • I will definitely use Dr Schudel in the future and will be recommending him to my colleagues.

    Counsel, March 2020
  • A thorough analysis, with well set out conclusions.

    Solicitor, July 2020
  • I was delighted by Mrs Tweedy's professional and thorough approach.

    Mr Saltrese - September 2019
  • I am very impressed by your service.

    Solicitor, February 2020
  • Overall helpful and efficient service.

    Solicitor, September 2019
  • It is always easy to contact KBC and to get a prompt reply.

    Solicitor – July 2019
  • I was told you were the best at what you did. I honestly believe I got what was required.

    Private client, July 2020
  • Mr Armstrong was very professional and presented his analysis to the Jury in a very helpful way.

    Barrister – July 2019
  • Prompt attention to dealing with queries and providing information and reports.

    Solicitor, March 2020
  • Prompt and efficient handling of initial enquiries and arrangements to inspect Prosecution exhibits.

    Solicitor - March 2019
  • Thanks to Sarah Morley for her help: her evidence was very important in bringing this case to justice and it is greatly appreciated.

    Solicitor - August 2019
  • There is no question that your input was instrumental in persuading the Defendants to alter their stance.

    Solicitor, September 2020
  • Knowledgeable, helpful and polite.

    Solicitor, June 2020
  • Karl Ebejer was always prompt with responses and was very helpful.

    Solicitor, August 2020
  • We were kept updated throughout the process and the report was provided promptly.

    Solicitor, January 2020
  • Please pass on my thanks to Emma Youngson for the speed at which she completed the report; I am very grateful.

    Solicitor - July 2019
  • I was very impressed both with the clarity of Dr Davey’s report to the layperson, and her even-handedness. The objective tone of the report and the fact that the opposing party’s expert agreed with the analysis gave Dr. Davey’s evidence a huge amount of credibility. I would recommend her to anyone in need of similar evidence and have no doubt that her evidence was vital to us winning the case.

    Diarmuid Laffan, Barrister - June 2019
  • Excellent, as usual.

    Solicitor, September 2020
  • Reasonably priced compared to other experts.

    Solicitor – May 2019
  • Just a very high quality, professional service.

    Solicitor, December 2019
  • Mr Beatson was very helpful and professional, clearly with a wide range of knowledge and understanding.

    Solicitor, March 2020
  • Mr Dampier made an incredibly complicated matter easy to understand.

    Barrister, February 2020
  • Mr Armstrong impressed throughout the trial as a real expert in his field. It was apparent too that Mr Armstrong was entirely impartial.

    Counsel, March 2020
  • Simon Bunter is extraordinarily knowledgeable, remarkably efficient and a wonderful communicator. I cannot recommend him highly enough.

    Barrister, December 2019
  • Prompt provision of report and prompt reply to queries.

    Solicitor, November 2019
  • Very fast, professional, easy to instruct.

    Solicitor, November 2019
  • Mr Ebejer was always very professional and friendly.

    Solicitor, August 2020
  • Easy to find on Google and seemed like decent, legitimate company at decent price.

    Private client - March 2019
  • Always try to instruct, if possible, due to excellent service provided.

    Solicitor, September 2019
  • Mr Brown was an impressive witness. As far as I am concerned, you can give him full marks all round.

    Counsel, March 2020
  • I would like to thank you both for all your help on this case, and the tasks you had to perform at short notice.  Your assistance was greatly appreciated.

    Solicitor - May 2019
  • Please pass on my gratitude to Mr Marryat for being able to compile a report in such a quick turnaround. Much appreciated.

    Solicitor, August 2019
  • Very quick turnaround, with attention to detail and helpful comments.

    Solicitor, January 2020
  • Thank you for getting back to me so quickly. This is exactly what we needed.

    Solicitor – July 2019
  • Both our client and I were very impressed by your expert evidence. I will be singing your praises for years to come.

    Solicitor – July 2019
  • We find you reliable and expeditious.

    Solicitor – July 2019
  • Service had a quick turnaround and any queries were quickly addressed.

    Solicitor - March 2019
  • Clear information about cost, speed and efficiency of report.

    Solicitor - March 2019
  • I can say that I am very satisfied with the service I have received from KBC, starting with my initial phone call and interaction your colleague when I made my initial enquiry, right up to the report being received. I would certainly use KBC again and would recommend you to my colleagues.

    Solicitor, January 2020
  • I have instructed you for many years and always find yourselves to be helpful, efficient and reports are prepared in an easy to digest format.

    Solicitor, October 2019
  • Swift service.

    Solicitor, March 2020
  • We have used KBC for many years: always helpful, plenty of experts & LAA seems to be happy with estimates for CRM4 application purposes.

    Solicitor - August 2019
  • Helpful, speedy and good quality.

    Solicitor – May 2019
  • Easy to use BAC calculation form, fast turn around.

    Solicitor, September 2019
  • Regular contact, advice on hand via phone if necessary, prompt and efficient.

    Solicitor, August 2020
  • Mr Prime reported to us with great efficiency and presented his evidence to the Jury in an extremely persuasive manner.

    Counsel, March 2020
  • Quick, efficient service and a well-prepared report.

    Solicitor, July 2020
  • We are very grateful to Mr Marryat for all the hard work he has done for us.

    Solicitor – June 2019
  • Mr Appleby was truly excellent. While giving evidence it was plain that he has achieved the perfect blend of clarity and authoritative charisma.

    Barrister, December 2019
  • Thank you for your hard work in this case and for the prompt responses. 

    Barrister, March 2020
  • I am really grateful for your assistance in this case; I am sure it made the pivotal difference.

    Solicitor – May 2019
  • Mrs Allan gave extremely clear evidence.

    Barrister – July 2019
  • The Evidence given by Mr Dunnill resulted in the trial of issue being found in the client's favour, thereby avoiding immediate custodial sentence.

    Barrister, August 2019
  • We would be extremely grateful if you could thank Ms Gray again for her incredible report.

    Solicitor - March 2019
  • Jenny Gray was excellent and very helpful throughout.

    Barrister, November 2019
  • Your service was exemplary.

    Solicitor – January 2019
  • Brilliant communication, my emails were promptly answered.

    Private instruction, September 2020
  • Telephone communications were very helpful when we were not able to contact the expert directly. The call takers were knowledgeable as to the case and what was required and answered any queries we had.

    Solicitor, September 2020
  • Easy to contact, quick responses (particularly in the current circumstances), very helpful staff.

    Solicitor, April 2020
  • I found the service to be very professional throughout.

    Solicitor, October 2019
  • Efficient and very responsive.

    Solicitor - April 2019
  • Quality service, helpful staff, prompt reports.  Our company has used Keith Borer Consultants for many years.

    Solicitor - February 2019
  • Complete satisfaction with services.

    Solicitor, September 2019
  • Jenny Gray acted with the utmost integrity throughout. This was noted in open court by the judge hearing the case.

    Solicitor, October 2019
  • I chose this company, as the first point of contact was extremely helpful.

    Private instruction, September 2020
  • Quick and efficient; and well laid out report.

    Solicitor, November 2019
  • Excellent client care and service.

    Solicitor, August 2020
  • Clear communication, very good advice, good quality of forensic report.

    Solicitor – January 2019

Keith Borer Consultants is a division of Orchid Cellmark Ltd, a company registered in England at 16 Blacklands Way, Abingdon, OX14 1DY.

Registered No. 4045527; VAT registration No. GB 750 0292 64

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