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Helpfulness from always timely, pleasant and helpful first contact to conclusion of case.

Service was excellent throughout.

Good service, prompt, efficient, have used many times in the past.

Value for money.

Mr Appleby’s DNA report and the way in which he broke complex issues down was very much appreciated and greatly assisted in my cross-examination. I would have no hesitation in seeking his expert guidance again in the future.

Speedy and detailed quotes which do not delay funding from LAA.

Would definitely use you again; very impressed.

Nigel Cook was incredibly thorough, professional and responded to my emails/questions very promptly.

Your (cell site) reports and maps were extremely helpful.

Quick response with quote and report.

Ross Donnelly has been so helpful and professional at all times. We haven’t enough positive things to say about him.

Quick and easy service. Clear and concise statement provided by the expert.

Speedy quotes and timely delivery of reports.

Prompt responses, excellent handwriting experts.

Always provide detailed quotes to assist with applying for authority from LAA. Quick response and good communication.

Excellent, as usual.

I chose this company, as the first point of contact was extremely helpful.

I have been instructing KBC for over 15 years and have always been happy with the service, contact from experts and quality of the reports.

Prompt and Professional and produces excellent reports.

Quick, expert and accurate.

Quick, efficient service and a well-prepared report.

Very impressed; would use again.

Reliable, professional & very helpful. Helen Davey is a class act

Telephone communications were very helpful when we were not able to contact the expert directly. The call takers were knowledgeable as to the case and what was required and answered any queries we had.

Quick, professional, friendly, comprehensive.

Courteous and informative.

I was able to have a meaningful conversation with a specialist when obtaining a quote for the work.

Provided quotes quickly and complied with court timescales.

Mrs Allan was most informative and provided explanations where required. A very professional attitude.

We have always received professional and high standards of services. Reports are produced promptly and communications responded to without delay.

Recently listened to a podcast of one of the experts and was impressed with content.

Brilliant communication, my emails were promptly answered.

Many thanks for the report which is excellent.

Friendly, approachable, amenable, accommodating, professional.

Past experience has taught us that KBC is the go-to expert witness service.

I don’t think the service could be improved upon or bettered in any way.

Exceptionally efficient service.

Mr Brown was very good, he explained all the relevant toxicology issues, which can be complicated, and also explained them to the Court.

I am impressed by the efficiency and quality of the computer forensic reports. You are always my first port of call.

Mr Prime was very good at court in explaining concepts to the jury and presenting his evidence. I would have no hesitation in using him again and recommending him to others.

Reliable and excellent communication to ensure that the work requested can be undertaken and processed efficiently.

Gregg Beatson was professional, knowledgeable and gave his opinion well.

No question was too silly and everything was explained so clearly and easily; great customer service.

Regular contact, advice on hand via phone if necessary, prompt and efficient.

Clear advice given at start and very prompt response.

Really happy with all aspects of this case and would definitely recommend this company. Thank you.

Easy access to experts; excellent communication and advice, as required.

I have worked with Mr Donnelly in many cases over the years and his expertise, presentation of written work and ability in the witness box is second to none.

Thank you very much once again for your excellent service.

Speedy responses to our instructions and questions asked. Helpful estimated timeframe for the service of reports.

Karl Ebejer was always prompt with responses and was very helpful.

Provided very comprehensive response to initial fire investigation enquiry, which guided what we needed.

Judge gave favourable comments on Dr Ash's balanced approach.

Website was very informative.  First contact was knowledgeable and efficient. The report was delivered in record time - very impressed!

Fast response and work turnover time; great customer service.

Communication and speed of delivery of information was, as always, excellent.

Simon Bunter was excellent in evidence and dealt with the cross examination very well. He was adept at handling the questions and was professional in his delivery. He was well prepared and thorough.

A thorough analysis, with well set out conclusions.

Mr Frost has been a great help in this case and we really appreciate his assistance.

Mr Fagan was readily available to answer queries very promptly and worked to a tight time limit. He was also extremely helpful in trying circumstances surrounding a refusal by the prosecution to release exhibits.

We have used your services on many previous occasions. You always provide the cheapest estimate and respond quicker than any other service provider we have contacted for the purposes of Legal Aid.

Excellent DNA knowledge. Good turn around speed and communication.

I find KBC invariably helpful and reliable.

Superlative quality of experts and understanding of the particular challenges facing solicitors’ firms.

I always choose you because of the fast, efficient and excellent work you do.

Extremely helpful, efficient and above all thoroughly professional.

Experts are always happy to discuss matters prior to providing report.

Easy to contact, quick responses (particularly in the current circumstances), very helpful staff.

Excellent client care and service.

I chose KBC because it has a good reputation and the price is very fair.

Andrew Dampier provided first class service in the form of reports and maps. He was able to explain the report in good layman’s terms and was also available to take calls and provide further information to counsel.

Swift and timely report – kept in touch throughout the process – happy to discuss the matter further over the phone.

Good admin - chasing up correspondence. Quick preparation of report. Easy access to expert for clarification purposes.

Good communication, fast quote and service of drink drive report.

Very quick response to queries raised following receipt of report. Very helpful.

My impression of your service was excellent.

Thank you very much, I am grateful and impressed with your service.

I am extremely grateful to you for all your work on this case, in particular your prompt and helpful responses to my repeated requests.

Mr Dunnill’s report was helpful and our conference at Court informative; I would certainly be happy to use him in a case again.

We have used KBC on many occasions in the past and have always had a reliable service.

Very approachable.

Please pass on my thanks to Ross Donnelly for everything - top job!

Report well presented. Concise and precise.

There is no question that your input was instrumental in persuading the Defendants to alter their stance.

Mr Ebejer was always very professional and friendly.

Mrs Morley was very good and a strong defence witness.

Our lawyer is most impressed with your report.

Great communication, very informative and quick turnaround.

I find your service prompt, efficient and helpful. Alan was particularly helpful and rang me to discuss issues. I was able to understand clearly what he was outlining and think he will be an asset to the defence case.

I was told you were the best at what you did. I honestly believe I got what was required.

Provided helpful information above and beyond what was expected.

Extremely efficient in all respects.

We have used your company numerous times and have always received very well written and easy to understand reports.

Knowledgeable, helpful and polite.